Purify Me Privacy Policy (Australia)

Purify Me is committed to protecting your privacy and handling your personal information in an open and transparent way. This Privacy Policy is prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What is Personal Information?

"Personal information" has the meaning given in the Privacy Act 1988 (Cth) and refers to information or an opinion about an identified individual, or an individual who is reasonably identifiable. This may include your name, address, email address, phone number, date of birth, occupation, and other information that can identify you.

What Personal Information Do We Collect?

Purify Me may collect the following types of personal information:

  • Name, residential or mailing address, email address, and phone number.
  • Date of birth, occupation, and job title.
  • Government-related identifiers where required by law.
  • Information you provide directly through our website, customer support, forms, surveys, promotions, or in-person interactions.

We only collect personal information that is reasonably necessary for our business functions and activities.

How Do We Collect Your Personal Information?

We collect personal information in a number of ways, including:

  • When you use our website or services.
  • When you contact us by phone, email, or in writing.
  • When you interact with our staff or representatives.
  • When you participate in promotions, surveys, feedback, or complaints.
  • From third parties where permitted by law, such as credit reporting bodies, government agencies, your employer, legal advisers, or publicly available sources.

Cookies & Website Analytics

Our website may use cookies and similar technologies to improve functionality and analyse website traffic. Cookies do not identify you personally. We may also collect IP addresses for system administration and statistical purposes. You can disable cookies through your browser settings, however some website features may not function correctly.

What Happens If You Do Not Provide Personal Information?

If you choose not to provide certain personal information, we may be unable to:

  • Provide you with our products or services.
  • Respond effectively to your enquiries.
  • Offer personalised services or updates.

Why We Collect, Hold, Use & Disclose Personal Information

In accordance with the Australian Privacy Principles, Purify Me collects, holds, uses, and discloses personal information for purposes including:

  • Providing and delivering our products and services.
  • Managing customer relationships and responding to enquiries.
  • Processing payments and maintaining business records.
  • Improving our website, products, and services.
  • Complying with legal and regulatory obligations.
  • Sending marketing communications where you have consented or where otherwise permitted by law.

We do not sell personal information.

Disclosure of Personal Information

We may disclose your personal information to:

  • Our employees, contractors, and service providers who assist us in operating our business.
  • Related entities and third-party partners where necessary.
  • Government authorities, regulators, or law enforcement agencies where required or authorised by law.
  • Other parties with your consent.

Where personal information is disclosed to third parties, we take reasonable steps to ensure they comply with the Australian Privacy Principles.

Direct Marketing

Purify Me may send you marketing communications in accordance with the Privacy Act 1988 (Cth) and the Spam Act 2003 (Cth). You may opt out of receiving marketing communications at any time by using the unsubscribe option or contacting us directly.

Government Identifiers

We will not use government-related identifiers (such as driver’s licence numbers) as our own identifiers unless permitted or required by law.

Access & Correction of Personal Information

You have the right to request access to the personal information we hold about you and to request corrections if you believe it is inaccurate, out of date, incomplete, or misleading. Requests can be made by contacting us using the details below. We may refuse access in certain circumstances permitted by law, and if so, we will provide written reasons.

Privacy Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us. We will acknowledge your complaint and aim to resolve it within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Security & Overseas Disclosure

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access or disclosure. While we endeavour to protect information transmitted online, no method of transmission is completely secure.

We may store or process personal information using overseas service providers. Where this occurs, we take reasonable steps to ensure overseas recipients comply with Australian privacy obligations.

Contact Us

For privacy-related enquiries or requests, please contact:

Privacy Officer
Purify Me
[Business Address]
Email: [Contact Email]

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. The latest version will be available on our website. This policy was last updated in [Month, Year].

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